Hotel Management Support Technician Course - Certified Training

Acquire practical and theoretical skills to offer excellent service in hotels and restaurants, covering customer service, management, service and maintenance.

Why take this course?
In the hotel and restaurant sector, offering an integrated, quality service is essential for customer satisfaction and business success.
Recipients
Employed and unemployed (aged 18 and over).Professionals and those interested in the hotel and restaurant industry, who work or intend to work in management support roles and various operations, including service, bar, cleaning and maintenance.
Course advantages
✔️ Comprehensive practical and theoretical training ✔️ Certified trainers with experience in the sector ✔️ Nationally valid Professional Training Certificate ✔️ Face-to-face or online mode (Zoom / MS Teams) ✔️ Complete teaching material: manual, exercises and support
Training objectives / What you will learn
Develop skills in customer service, table and bar service, complaints management, wine knowledge, cleaning and maintenance, and integrated operational management.
Course Format
📅 Duration: 50 hours (20h theoretical + 30h practical) 📍 Modality: Face-to-face or Online (synchronous) 📜 Certification: Certificate of Professional Training (grade ≥ 10 and attendance ≥ 80%) 👥 Requirements: +18 years (or 16 with proven market insertion), minimum compulsory schooling, command of Portuguese

Secure your place now!

Places are limited. Sign up and get trained to work with excellence in hotels and restaurants.

Specialized Training and Support, Tailor-made for Your Company

Your company chooses how and when to train its teams. We offer certified training, guaranteeing the same validity and recognition for professional certification purposes.

You can opt for ready-made courses from our corporate training catalog or request fully customized training tailored to the specific needs of your organization.

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Mandatory

Mandatory training in accordance with Article 5 of Decree-Law 50/2005