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Customer Service Course - Certified Training

Learn how to delight and retain customers with excellence! Train yourself in practical communication techniques, conflict resolution and multi-channel customer service. Be prepared to offer quality service and stand out in the professional market.

Why take this course?
We answer
In an increasingly competitive market, knowing how to serve well can be the difference that builds customer loyalty and boosts business. This course offers practical and accessible training, ideal for employees of companies in contact with the public, professionals in the hotel, restaurant, retail and service sectors.
Recipients
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Professionals who work or intend to work in customer service, regardless of the sector in which they work.
Course advantages
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Training that develops communication, empathy and problem-solving skills, enabling you to provide professional service, build customer loyalty and enhance your career in the service sector.
Training objectives / What you will learn
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Train trainees to provide excellent customer service, from effective communication techniques to problem solving and customer loyalty.
Course Format
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Method: Face-to-face training | Duration: 16 hours | Requirements: Minimum age 18, minimum compulsory schooling, oral and written comprehension of the Portuguese language.

Secure your place now!

Places are limited. Sign up today and get your Customer Service Training Certificate.
Train yourself to provide excellent customer service and stand out in the job market.

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